Common Return Questions

What items are returnable?

  •     Within 10 days of receipt of your shipment
  •     In original condition
  •     Unused, Unwashed & Unworn
  •     In the original packaging

What items are non-refundable?

  •     Stationery items, Washi Tape, Free gifts or promotional items
  •     Refunds not given on stationery items such as washi tapes etc.

Are there any charges for return?

  •     There is no charges for return
  •     Original shipping charges is non-refundable
  •     You are responsible for return shipping charges

How do I return?

How soon will I get my refund?

  •     Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  •     If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.